FAQs

This is a list of Frequently Asked Questions by Parents and Sitters about the ZipSit app

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Parents

What personal information of mine will people be able to see on the app?

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Updated over a week ago

How do I add one of my existing sitters to ZipSit?

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Updated over a week ago

How do I connect with a friend through ZipSit so we can share our favorite sitters with each other?

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Updated over a week ago

What does a SitScore mean?

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Updated over a week ago

What information will I be able to see about a sitter?

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Updated over a week ago

Can I request specific sitters when I submit a sit request?

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Updated over a week ago

What if I don’t have any sitters to add, or don’t know anyone in the area, how do I get connected with sitters?

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Updated over a week ago

Do I need to tip my sitter?

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Updated over a week ago

Can I reimburse my sitter for expenses (e.g. dinner, ice cream, etc.)?

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Updated over a week ago

Can I control the hourly rate I pay sitters?

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Updated over a week ago

When my sitter joins ZipSit, will their information be visible to others?

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Updated over a week ago

Will the sitters be able to review my family after the sit?

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Written by ZipSit Support
Updated over a week ago

Does my sitter need to have the ZipSit app for me to send them a sit request?

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Written by ZipSit Support
Updated over a week ago

How do I find new sitters on the ZipSit app?

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Updated over a week ago

I just signed up, but I don’t see any sitters on my app?

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Updated over a week ago

Can I book sitters from the ZipSit.com website?

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Updated over a week ago

Does ZipSit cost anything to use?

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Updated over a week ago

Will I be able to filter my search to only include sitters with certain experience or qualifications?

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Written by ZipSit Support
Updated over a week ago

How do I submit a sit request?

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Updated over a week ago

Can I send a sit request to my favorite sitter, or multiple sitters at once?

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Updated over a week ago

Can I edit sit details if I need to cancel a sit or need to change times, duration, location, children, hourly rate, etc.?

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Updated over a week ago

What if we are going to be out longer than the original sit was scheduled for?

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Updated over a week ago

What if we come home before our sit was scheduled to end?

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Updated over a week ago

How do I pay the sitter?

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Updated over a week ago

This app is great! There has to be a hidden cost, right?

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Updated over a week ago

Can I rate and review the sitter afterwards?

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Written by ZipSit Support
Updated over a week ago

What cities is ZipSit available in?

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Updated over a week ago

Are the sitters on ZipSit background checked?

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Written by ZipSit Support
Updated over a week ago
Sitters

I clicked on a new sit request, and it took me to the app and there is nothing there?

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Written by ZipSit Support
Updated over a week ago

How much does ZipSit cost to use?

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Written by ZipSit Support
Updated over a week ago

What is my SitScore?

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Written by ZipSit Support
Updated over a week ago

What information of mine will be viewable on the app?

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Written by ZipSit Support
Updated over a week ago

What if I don’t know any parents in my area, will ZipSit still work for me?

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Written by ZipSit Support
Updated over a week ago

How does the app connect me to parents and families around me?

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Written by ZipSit Support
Updated over a week ago

Will I need to fill out an application or be interviewed by ZipSit?

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Written by ZipSit Support
Updated over a week ago

If I sign in with Facebook what info about my profile will be shared and visible?

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Updated over a week ago

Does ZipSit require background checks for sitters?

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Updated over a week ago

What if the parent cancels or changes details of the sit?

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Updated over a week ago

How do I receive sit requests from parents?

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Written by ZipSit Support
Updated over a week ago

Can I sign up for ZipSit without being invited by a family?

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Written by ZipSit Support
Updated over a week ago

What information will I be able to see about a parent?

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Written by ZipSit Support
Updated over a week ago

Do I need to have the ZipSit app to receive sit requests from families?

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Written by ZipSit Support
Updated over a week ago

What if I get a sit request but can’t do it – will I be committed in any way?

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Written by ZipSit Support
Updated over a week ago

Who sets my hourly rate – me, ZipSit or the Parent?

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Written by ZipSit Support
Updated over a week ago

How do I add the families I sit for to ZipSit?

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Updated over a week ago

How do new families find me on ZipSit?

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Updated over a week ago

Does my app always have to be open for it to work?

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Written by ZipSit Support
Updated over a week ago

Will parents be able to call me or text me before they submit a sit request?

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Written by ZipSit Support
Updated over a week ago

Will the parent be notified if I pass on a sit request?

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Written by ZipSit Support
Updated over a week ago

Do I have to set my availability on the app?

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Written by ZipSit Support
Updated over a week ago

Do I have to keep track of how long the sit lasts?

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Updated over a week ago

What if I need to cancel the sit?

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Written by ZipSit Support
Updated over a week ago

How do I get paid?

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Written by ZipSit Support
Updated over a week ago

Will the parent be rating and reviewing me after the sit?

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Written by ZipSit Support
Updated over a week ago

Will I be able to review the family after the sit?

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Written by ZipSit Support
Updated over a week ago